Support Ops

Support Ticket Triage & Role WorkspaceLive DB: Fluent Support

Real-time tickets fetched via Core Plugin (api.matjarakbuilders.com). Dedicated workspace for Tier 2 Support Agents.

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Live Database Integration: These tickets are retrieved directly from the WordPress database table wp_fs_tickets (Fluent Support) or Custom Post Type mb_ticket on api.matjarakbuilders.com.
#1042escalatedcritical priority

[API Error] WooCommerce webhook failing on order status change

Customer: Ahmed EtswaqStore: api.etswaq-egypt.com 2 hours ago

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#1040opennormal priority

How do I map my custom domain in Coolify?

Customer: Mahrousa ManagerStore: almahrousa.shop 5 hours ago

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#1038openhigh priority

NFC tap counter not updating in dashboard

Customer: Bero SupportStore: beroiptv.com 1 day ago

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